I have spent the last two weeks downloading, uploading, re-downloading, and re-uploading thousands of archive emails to and from two different mail servers in a futile attempt to keep four years worth of corporate email in searchable archive using Gmail. Since we (Sentias) decided not to continue managing our own Linux/Qmail corporate email server and to use Gmail instead, we have been struggling with the issue of how we move over 6 GB of stored emails to Gmail. I’m sure I am not the only person who has had to deal with this, which is why I decided to share an excellent application that... Read more »
The Four Characteristics of a Great Leader
I had the privilege of attending the recent 21st Century Leadership Speaking Event with General Colin Powell. It was a last minute attendance. I received a phone call about an hour before the event from a colleague who had an extra ticket. The event was very well attended by many of Vancouver’s elite including Permiere Gordon Campbell. Gen. Powell spoke on a variety of topics including his views on the War in Iraq, the upcoming Presidential election, and the current state of the World economy. Besides Gen. Powell’s comfortable demeanor and powerful presence, I was really impressed... Read more »
My 5 Secrets to Happiness - Secret #5
My 5th secret to happiness (but certainly not my last) is this… Whenever you approach a situation always start by asking “How can I help you?” I find that no matter what situation you are in, if you approach the situation with an other’s first mentality then the experience will be a much more positive one. This can be applied to everyday common courtesy such holding a door open for a stranger, giving up one’s seat on the bus (for those of us who take buses), letting someone merge into one’s lane (for those of us who drive), or saying please and thank you. ... Read more »
I recently attended an all day seminar entitled “Conducting Effective Meetings with Robert’s Rules of Order” presented by John Noonan, a registered parliamentarian. Naomi Yamamoto, the President & GM of the North Vancouver Chamber of Commerce, recommended I attend in order to ensure I had the appropriate skills to Chair the Board meetings during my term as Chair of the Board of Directors. I had some experience participating in Board meetings and had chaired many committee level meetings but had not chaired a full Board meeting. I can say with all confidence that if you... Read more »
I had the chance to participate in the Enter 2008 Conference held in Innsbruck, Austria last week. “Organised by the International Federation for Information Technology and Travel & Tourism (IFITT), ENTER 2008 offers a unique forum for academics, industry and government to present and debate state-of-the-art research and industry case studies on the application of information and communications technologies to tourism and travel.†There were several trends that emerged as I listened to and engaged in some of the presentations. The trends I identified spanned across all three tracks;... Read more »
Facilitating the Dream with Kango
The travel purchase life-cycle consists of four primary phases: dream, plan, go, and reminisce. For the most part, the big travel websites have been focused on only one phase of the life-cycle: the go phase. Why? Because that’s where the money is. But, what we have begun to see is a shift in how consumers purchase travel online and, as a result, we are seeing a new breed of site develop around the other three, no less important I might add, phases of the travel purchase life-cycle. Kango is one such site. Spearheaded by Yen Lee, former General Manager of Yahoo’s Travel Division,... Read more »
Speaking in Florida on Social Media
I received confirmation last week that I have been invited to present as a keynote speaker at the Florida Association of CVB’s annual Destination Marketing Summit in Orlando. The presentation will be two hours in length and cover two segments; an introduction to social media and it’s impact on tourism marketing and strategies in using social media to market destinations to a changing user landscape. I’m really looking forward to presenting to this group primarily because: The use of social media and user generated content is a very timely subject. The audience is well positioned... Read more »
I had an interesting discussion with the President of the Finnish Chapter of IFITT and a PHD student from the Basque region of Spain about engaging small travel suppliers, primarily tour and activity providers, in the use of new technologies to help manage and distribute products. I was saddened but still encouraged to hear that both were facing the same challenges in their respective countries that I have been facing here in Canada and more specifically in B.C.. In my ongoing efforts to promote Rezgo.com as a tour operator software solution to small tour and activity operators, I have encountered... Read more »
Please say it ain’t so… Bubble 2.0
Ah what the heck, let it burst. Every time the bubble bursts the crap gets flushed down the toilet and the rest of us just keep doing what we’re doing without the need for the buzz words or pretension. Thanks to Fake Steve Jobs > Joe Buhler. Sphere: Related Content Read More →
We’ve been playing around with Facebook for a while trying to figure out what works and what doesn’t with this growing application platform. I’m alway amazed at the growing number of applications that seem to sprout up out of nowhere. We decided to jump into the Facebook ocean by creating an application that was directly related to one of our core verticals and that added some benefit for our customers. So, we created the Total Fashionista application. Would you believe I came up with the name myself. Anyway, I really like the way the application has been put together and... Read more »


